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PAUL BRUS PHOTOGRAPHY

FAQ

1) How to use presets/actions/overlays?

Instructions are stored within your downloads. However, please do contact us on contact@paulbrus.com if you have any extra questions. We are always happy to run an extra mile and help you.

2) What to do if you did not receive a download link?

- Check you Spam folder as some mail gets rejected by filters.
- If your Spam folder is empty: please write to us at contact@paulbrus.com stating your name. We will find the transaction and resend you the link.

3) I am having troubles getting presets to my free mobile Lightroom app?

Just send us an email to contact@paulbrus.com for extra insturctions set. Do note that we always reply within a period of up to 24 hours (typically within 3-12 hours). If you don't see a reply within this timeframe, please check you spam folder. We never miss a message and always reply within the stated period.

4) Can I use overlays in a mobile phone?

Yes. Use a free Snapseed app. Email us for video instructions and an extra link to access overlays via a mobile phone.

Please feel free to ask us any questions you may have using contact@paulbrus.com.

5) Can I get a refund?

Due to the fact that we sell digital goods, we operate no refunds policy. However, we provide full pre / after sale support and will be happy to find solution to any possible questions that you may have.
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